To ensure the safety of all children and the proper care of our equipment, please adhere to the following bouncy castle rules as part of our outdoor hire conditions:
1. Adult Supervision
Equipment must be supervised by a responsible adult at all times.
2. No Food or Drink
Food and drinks are not allowed on our equipment.
3. No Shoes
Shoes must be removed before using the equipment. This includes adults when walking on the mats.
4. No Face Paint or Messy Items
Face paint, glitter, sharp objects, pens, or any messy activities are not permitted on the equipment. We will not be able to offer our equipment if there is a face painter booked.
5. No Pets
Pets are not allowed on our equipment.
6. Ball Pit
All balls must be placed back into the ball pit before collection.
Please note: A charge will apply if this is not done, as part of our soft play hire guidelines.
A non-refundable deposit of £50 is required to secure your date, which will be deducted from your final balance. Please also note that a separate £50 damage deposit is necessary prior to the event. This amount will be refunded after collection, provided there is nothing damaged, missing, or dirty. If there is anything damaged, missing, or stained, the deposit will be retained. Should repair or replacement costs exceed £50, you will be liable for the additional amount. For complete care instructions, please refer to our bouncy castle rules and outdoor hire conditions, especially if you are considering our soft play hire options.
We allow outdoor hire from March to September, but it’s important to be aware of our bouncy castle rules and outdoor hire conditions. We are unable to set up outside if it’s raining or if the ground is wet or muddy, as your little ones' safety is our priority. Wet or unstable ground conditions can affect the safety of our equipment. Please ensure you have a plan B in case the weather changes. While deposits are non-refundable, we may be able to move your date subject to availability. Additionally, our bouncy castles can only be set up on real grass, as they need to be anchored securely to the ground. If you’re interested in soft play hire options, feel free to ask!
All our soft play hire equipment and bouncy castles are cleaned and sanitised after every use, adhering to strict bouncy castle rules. We ensure that our balls are washed after every party to maintain a safe, hygienic, and fun environment for every child, following our outdoor hire conditions.